How the 90% Solution Works

A fundamentally different approach to automation that delivers 3-10x ROI by combining human judgment with digital execution at unprecedented scale.

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The 90% Solution Philosophy

Traditional automation tries to remove humans entirely from processes. This "lights-out" approach fails 50-70% of the time because processes change constantly, exceptions are inevitable, edge cases are numerous, and organizations lose control.

The 90% Solution

Digital agents handle 90% of work execution.

Humans make 100% of decisions.

This isn't about doing less—it's about doing exponentially more by combining human judgment with digital speed and scale.

The Result

3-10x
ROI in 6-12 months

vs. traditional automation's 0.5-1.5x ROI over 18-36 months

The Three Pillars

1

Human-in-the-Loop Architecture

Not just oversight, but native collaboration

Three Levels of Control:

  1. Strategic Control: You decide what to automate and how
  2. Tactical Oversight: You handle exceptions and edge cases
  3. Operational Collaboration: Real-time partnership on every task

Benefits:

  • Adaptability: Learns from exceptions, improves continuously
  • Quality: Human judgment on complex cases, agent consistency on routine
  • Control: Full visibility, can intervene anytime
  • Trust: Employees empowered, not replaced

Example: Invoice Processing

  • Agents automatically handle 90% of standard invoices
  • Complex cases route to humans with full context
  • Human decisions teach agents for future
  • System gets smarter every day
2

The Apprenticeship Model

Your employees teach digital agents by demonstrating tasks. No programming required.

How It Works:

Days 1-3: Demonstration
Employees show agents how work is done
Days 4-10: Practice
Agents replicate under supervision
Days 11-21: Validation
Quality validation and edge case handling
Day 22+: Production
Agents work independently with HITL oversight

Compare to Traditional:

Traditional Automation:
  • 6-12 months development
  • Requires specialized developers
  • $100K-$500K investment
  • 30-50% success rate
90% Solution:
  • 2-4 weeks deployment
  • Uses existing employees
  • $30K-$75K investment
  • 90%+ success rate
3

Instant Scalability

Once a pattern is validated, scale from 1 to 1000 agents in minutes.

How It Works:

  • Pattern Replication: Validated automation becomes a template
  • Parallel Execution: 1000 agents work simultaneously with zero coordination overhead
  • Dynamic Allocation: Scale up for peaks, down after, pay only for what you use
  • 24/7 Operation: Agents work continuously, no shifts or overtime

Real Scenarios:

Month-End Close

Normal: 20 agents
Month-end: 200 agents (deployed automatically)
Result: 5-day close → overnight completion

Seasonal Peak (Retail)

Normal: 15 agents
Holiday peak: 300 agents
Result: Handle 20x volume, perfect CX

M&A Data Migration

Deploy 1000 agents for 2 weeks
Migrate 10M records
Result: 90% cost savings, 2x faster

Your Path to 3-10x ROI

Week 1: Assessment

  • Identify high-ROI processes
  • Select pilot candidate
  • Define success criteria
  • Assemble team

Week 2-3: Pilot Training

  • Employees demonstrate tasks
  • Agents learn patterns
  • Supervised replication
  • Edge case handling

Week 4: Validation

  • Quality validation
  • Performance metrics
  • ROI calculation
  • Scale decision

Week 5-8: Production

  • Scale to full production
  • HITL oversight established
  • Continuous improvement
  • Value tracking

Week 9-12: Expansion

  • Add additional processes
  • Build pattern library
  • Internal capability
  • Enterprise scaling

Compare

Traditional: 6-12 months to deploy, 18-36 months to ROI

90% Solution: 4-8 weeks to deploy, 3-6 months to 3-10x ROI

See the 90% Solution in Action

Schedule a personalized demo and see how we can transform your operations.

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